How easy was it to find the information you were looking for on our website?*

Did it take you more or less time than you expected to find what you were looking for on our website?*

How easy is it to understand information on our website? *

What would be the main reason you would visit our website?*

	Customer Service - account set up, changes,payment options etc.
	Outage information
	Report a problem - street lighting, tree trimming etc.
	Conservation programs
	Regulatory affairs - OEB reports, applications etc.
	Safety information

Other, please specify

How likely are you to recommend this website to others? *

How likely are you to revisit this site? *

What is the best way for Kitchener-Wilmot Hydro to communicate with you? *

Other, please specify

8.	Do you have any additional feedback that could help us improve our website?